Returns & Exchanges
We want you to feel as beautiful as you look in Mestiza New York. If your purchase isn't quite right, we accept returns and exchanges on unworn, tagged items within 14 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Select your preferred return method to generate a pre-paid UPS shipping label and a return packing slip.
Package Your Items
Securely pack your items in the original packaging, ensuring all hangtags and security ribbons remain attached and intact.
Drop Off and Track
Leave your package at any authorized UPS location; once received at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing